THE ROLE OF HOTEL ORGANIZATIONS IN DOMESTIC TOURISM OFFER IMPROVEMENT
Abstract
In terms of global market changes hospitality companies have to adapt in order to survive in the market and satisfy the final users. One of the biggest challenges for hotel companies today is the increasing segmentation of the market and the emergence of new market niches, such as the so-called Millennials, i.e. young consumers born in the period from 1980 to 2000 who are also the biggest users of smart phones. The local hotel companies have been able to accept new trends in the market and thus adapt to the demands of final users. Apart from the occurrence of certain brands of international hotel chains, development of congress tourism, which showed good potential of domestic hotel industry, is also significant for the rapid development of the hotel industry. However, in order to raise the level of competitiveness, domestic hotel companies have to solve the following problems: improvement of transport infrastructure, raising the level of hotel management and introducing ISO management standards.
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References
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