PERCEPTIONS AND ATTITUDES OF STUDENTS REGARDING THE WORKING CONDITIONS IN THE TOURISM INDUSTRY
Today the tourism industry is considered as very attractive economic activity. However, among undergraduate tourism students, there are various and often distorted information and opinions regarding the skills that are necessary to acquire during the studies, career development, work opportunities and working conditions. The aim of the paper is to measure students' perceptions and attitudes regarding employment and working conditions in the tourism industry. The study was conducted using a sample of students of the Faculty of Hotel Management and Tourism in Vrnjačka Banja, University of Kragujevac, Serbia. The data were collected by a survey, while their analysis and processing were made using The Statistical Package for the Social Sciences (SPSS). Based on this research, a general conclusion about students' attitudes will be reached, also about their satisfaction with practice in the tourism industry during the studies and the connection between theoretical and practical knowledge.
2. Barron, P., Maxwell, G. (1993). Hospitality management students’ image of the hospitality industry. International Journal of Contemporary Hospitality Management, Vol. 5, No. 5, 5-8.
3. Baum, T. (2006). Human resource management for tourism, hospitality and leisure:an international perspective. London: Thompson Learning.
4. Boud, D., Solomon, N., & Symes, C. (2001). New practices for new times. In D. Boud & N. Solomon (Eds.), Work-based learning: A new higher education? Buckingham, UK: Society for Research into Higher Education and Open University Press, 3-18.
5. Bury, J., & Iwasaki, E. (2018). The impact of having completed internships on undergraduate students' perceptions of the Japanese tourism and hospitality industry. Asia-Pacific Journal of Innovation in Hospitality and Tourism, Vol. 7, No. 1, 27-49.
6. Busby, G. (2005). Work experience and industrial links, In D. Airey & J. Tribe (Eds.), An international handbook of tourism education (pp. 93–107). London, UK: Elsevier.
7. Chellen, H., Nunkoo, R. (2010). Understanding students’ commitment to employment in the tourism and hospitality industry. In International Research Symposium in Service Management, Vol. 1, No. 1, pp. 14-31.
8. Cronbach, L.J. (1951). Coefficient alpha and the internal structure of test, Psychometrica, Vol. 16, No. 3, 297-334.
9. Đorđević, N., Kostić, M. (2019). Factors that Affect the Tourists Perception About the Destination Ecological Sustainability, International Scientific Conference, Sustainable Agriculture and Rural Development in Terms of the Republic of Serbia Strategic Goals Realization Within the Danube Region, December, 13-14th 2018, Belgrade, Thematic Proceeding. 572-588.
10. El-Houshy, S.S. (2014). Hospitality students' perceptions towards working in hotels: A case study of the faculty of tourism and hotels in Alexandria University. The 6th International Scientific Conference, Tourism in a Changing World: Opportunities & Challenges, 28-30 April, Faculty of Tourism and Hotels Alexandria University, 800-819.
11. Faculty of Hotel and Tourism in Vrnjacka Banja, University of Kragujevac, Serbia, http://www.hit-vb.kg.ac.rs/index.php, (23 February 2019).
12. Fox, T. (2001). A sense of place. Caterer and Hotelkeeper, 189 (4160), 30–31.
13. Güdük, T., Uca, S. (2019). Career Development in Tourim Industry, In D. Tüzünkan & V. Altıntaş (Eds.) Contemporary Human Resources Management in the Tourism Industry, (pp 130-156), IGI Global, USA.
14. Kim, B., McCleary, K. W., Kaufman, T. (2010). The New Generation in the Industry: Hospitality/Tourism Students' Career Preferences, Sources of Influence and Career Choice Factors. [Article]. Journal of Hospitality & Tourism Education, Vol. 22, No. 3, 5-11.
15. Kusluvan, S., Kusluvan, Z. (2000). Perceptions and attitudes of undergraduate tourism students towards working in the tourism industry in Turkey. Tourism Management, Vol. 21, No. 3, 251-269.
16. Lakićević, M., Durkalić, D. (2018), Measurement of tourism market perfomance in EU countries: results of PROMETHEE - GAIA approach, The Third International Scientific Conference: Tourism in function of development of the Republic of Serbia - Тourism in the Era of Digital Transformation - Thematic Proceedings II, Faculty of Hotel Management and Tourism, Vrnjačka Banja, pp. 99-116.
17. Lakićević, M., Žarevac, M. (2014). Tourism thought as a factor of tourism development in Serbia, Hotel and Tourism Manegement, Vol. 2, No. 1, 29-37.
18. Lam, T., Ching, L. (2007). An exploratory study of an internship program: The case of Hong Kong students. International Journal of Hospitality Management, Vol. 26, No. 2, 336-351.
19. Milićević, S., Đorđević, N. (2018). Development of Tara Mountain on the Sustainable Development Principles, International Scientific Conference "Sustainable Agriculture and Rural Development in Terms of the Republic of Serbia Strategic Goals Realization Within the Danube Region”, Institute of Agricultural Economics, Belgrade, Serbia, 14-15 decembar 2017, Thematic Proceeding, pp. 545-561.
20. Nunnally, J. C. (1967). Psychometric theory, McGraw-Hill, New York
21. Nannally, J.C. (1978). Psychometric Theory, Second ed. McGraw-Hill, New York
22. Richardson, S. (2008). Undergraduate Tourism and Hospitality Students Attitudes Toward a Career in the Industry: A Preliminary Investigation. [Article]. Journal of Teaching in Travel & Tourism, Vol. 8, No. 1, 23-46.
23. Richardson, S. (2010). Tourism and Hospitality Students' Perceptions of a Career in the Industry: A Comparison of Domestic (Australian) Students and International Students Studying in Australia. Journal of Hospitality and Tourism Management, Vol. 17, No. 1, 1-11.
24. Sadikoglu, S., Oktay, S. (2017). Perception of tourism students toward training program. Procedia Computer Science, Vol. 120, 204-212.
25. Sekulić, D., Milovanović, V., Milićević, S. (2015). Uloga stručne prakse u obrazovanju budućeg kadra u hotelijerstvu i turizmu. Nastava i vaspitanje, Vol. 64, No. 2, 371-383.
26. Voza, D., Milošević., I. Durkalić, D., Mihajlović., I. (2016). Environmental Awareness Of European Youth: A Comparative Study, Monograph: Environmental awareness as universal European Value, Bor, Serbia pp.5-18., http://media.sjm06.com/2016/02/Monograph-Environmental-awareness-as-a-universal-European-Value.pdf
27. Wang, S. (2014). Tourism career perceptions and implications, a case study of Chinese undergraduate students. Tourism Today, No. 14, 55-67.
28. World Travel and Tourism Council - WTTC (2018). Travel & Tourism Economic Impact 2018, WTTC, London.
29. World Travel and Tourism Council - WTTC, https://www.wttc.org/priorities/sustainable-growth/future-of-work/undergraduate-perceptions/, (23 February 2019).