a

CONTEMPORARY INFORMATION SYSTEM DEVELOPMENT METHODOLOGIES IN TOURISM ORGANIZATIONS

  • Brankica Pazun University Union Nikola Tesla, Faculty of Engineering Management, Belgrade
  • Zlatko Langovic University of Kragujevac, Faculty of Hotel Management and Tourism, Vrnjacka Banja
Keywords: agile methods, Big Data, IoT, development methodologies, DevOps, virtualization

Abstract

The modern business environment requires new methodologies for development of information resources of a business systems. They represent the basis for development of information systems in industrial sector, telecommunications sphere, and other socio-economic structures. From technological point of view development directions of information systems can be defined in the form of Cloud computing, Big Data system, Internet of Things, 5G, process virtualization, agile methods and DevOps concept. The new platform DevOps enables a stronger interaction between development team and operations in business system. It provides more attention to minimizing the impact of barriers between potential users and development team.

The aim of this study is to show that development concepts provide flexibility and rapid implementation of new business solutions, ie, a positive impact on productivity and efficiency enhancement in companies. It is essential that tourism organizations in Serbia become aware of contemporary IT trends in order to improve their own business.

Downloads

Download data is not yet available.

References

1. Ambler, S.W. (2001). Agile Modeling (AM) Overview. Ronin International, available on: https://www.researchgate.net/publication/
242647698_Agile_Modeling_AM_Overview.

2. BCG analysis. (2018). Going All in with DevOps, available on: https://www.bcg.com/

3. Cockburn, A. (2001). Agile software development: the business of innovation. Computer, Vol. 34, No. 9, 120-127.

4. Frank, J. DevOps Engineer - CI, CD - SF - Travel & Tourism - $150k+, available on: https://www.jeffersonfrank.com/14534/devops-engineer-ci-cd-sf-travel-tourism-150k.

5. Hoda, R., Noble, J.W. (2017). Becoming Agile: A Grounded Theory of Agile Transitions in Practice, ICSE '17 Proceedings of the 39th International Conference on Software Engineering, 141-151.

6. Hofmeister, C., Kruchten, P., Nord, R., Obbink H., Ran, A., America, P. (2005). Generalizing a Model of Software Architecture Design from Five Industrial Approaches. Proceedings of the 5th Working IEEE/IFIP Conference on Software Architecture (WICSA5). Pittsburgh, PA, available on: http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.
85.2043&rep=rep1&type=pdf.

7. Jacobson, I., Wei Ng, P., Spence, I. (2006). The essential unified process. Dr.Dobb’s. The World of Software Development.

8. Kazman, R., Kruchten, P., Nord, R., Tomayko, J. (2004). Integrating Software-Architecture-Centric Methods into the Rational Unified Process. Software Engineering Institute.

9. Kontio, M. (2005). Architectural manifesto: Designing software architectures, Part 5, Introducing the 4+1 view model, available on: http://www.ibm.com/developerworks/wireless/library/wi-arch11/.

10. Kruchten, P. (1995). Architectural Blueprints — The "4+1” View Model of Software Architecture. IEEE Software Vol. 12, No. 6, 42-50.

11. Langovic, Z., Pazun, B. (2016). Virtualization of Information Resources in Tourism Organizations, 1th International Scientific Conference, Tourism in Function of Development of the Republic of Serbia, Spa Tourism in Serbia and Experiences of Other Countries, 2-4 June, 2016 Vrnjačka Banja, Serbia, Thematic Proceedings - II, University of Kragujevac, Faculty of Hotel Management and Tourism in Vrnjačka Banja, pg.536-552 [ISBN 978-86-89949-09-4; ISBN 978-86-89949-10-0]

12. Kuzmanovic, M., Langovic, Z. (2018). Factors Affecting Online Booking Intention and Behavior: the Case of AIRBNB, III International Scientific Conference, Tourism in Function of Development of the Republic of Serbia, Tourism in the Era Digital Transformation, 1-3 June, 2018 Vrnjačka Banja, Serbia, Thematic Proceedings - II, University of Kragujevac, Faculty of Hotel Management and Tourism in Vrnjačka Banja, pg. 132-151 [ISBN 978-86-89949-29-2; ISBN 978-86-89949-31-5

13. Langovic, Z., Pazun, B., Tomasevic, V. (2014). Impact of IS network virtualisation (SDN) on business improvement, International Conference, SMEs development and Innovation: Building competitive future of South-Eastern Europe, Ohrid, Macedonia, October 3-4, 2014, pg. 463-468, ISBN 978-9989-695-56-8, COBISS.MK-ID 97368586.

14. Nuseibeh, B. (2001). Weaving the Software Development Process Between Requirements and Architecture. Proc. Of ICSE 2001 Workshop STRAW-01. Toronto.

15. Pazun, B. (2018). Cloud computing influence on modern business. Serbian Journal of Engineering Management, ISSN 2466-4693, Vol. 3, No. 2, 60-66, [COBISS.SR-ID 2048966792].

16. Pazun, B., Langovic, Z., Langovic Milicevic, A. (2015a). Integration of technologies opendaylight, openstack, NFV/SDN in business environment, 9th International Quality Conference, 5th June 2015, Center for Quality, Faculty of Engineering, University of Kragujevac, 617-620 [ISBN: 978-86-6335-015–1] COBISS.SR - ID 215331852 CIP - 005.6(082).

17. Pazun, B., Grujcic, Z., Langovic, Z., Ralic, Z. (2015b): Implementacija tehnologija NV, NFV i SDN u poslovnom okruženju, međunarodna naučno-stručna konferencija Primenjeni menadžment u funkciji napretka nerazvijenih područja Vojvodine, Beograd, jun 2015.; Fakultet za primenjeni menadžment, ekonomiju i finansije MEF (Beograd) i International centre for knowledge and technology transfer, partnership and innovation (Novi Sad); [ISBN 978-86-84531-21-8], 71-75, COBISS.SR-ID 215974924.

18. PMI (Institute for Project Management). (2018). Success in Disruptive Times, available on: https://www.pmi.org/-/media/pmi/documents/public/
pdf/learning/thought-leadership/pulse/pulse-of-the-profession-2018.pdf (accessed 19.3.2019.)

19. Reifer, D., Hastie, S. (2017). Quantitative Analysis of Agile Methods Study (2017): Twelve Major Findings, available on: https://
www.infoq.com/articles/reifer-agile-study-2017 (accessed 10.3.2019.)

20. Sato, D., Bassi, D., Goldman, A. (2007). Extending extreme programming with practices from other agile methodologies, Workshop de Desenvolvimento Rápido de Aplicaçoes (WDRA 2007) 33 (34), 104.

21. Shuja, A., Krebs, J. (2008). IBM Rational Unified Process Reference and Certification Guide: Solution Designer (RUP). IBM Press.

22. Stallings, W. (2016). Foundations of Modern Networking: SDN, NFV, QoE, IoT, and Cloud. Addison-Wesley.

23. Stal, M. (2016). Twin-Peaks-Modell in der Softwareenticklung. (in English: Twin Peak Model in software development), available on: https://www.heise.de/developer/artikel/Twin-Peaks-Modell-in-der-Soft
wareentwicklung-3133582.html. (accessed 5.3.2019.)

24. Republički zavod za statistiku Republike Srbije. (2019). Turistički promet u Republici Srbiji, februar 2019. (UT10), available on: http://webrzs.stat.gov.rs/WebSite/Public/PageView.aspx?pKey=180. (accessed 19.3.2019.)

25. Womack, J., Jones, D. (2003). Lean Thinking: Banish Waste and Create Wealth in Your Corporation, New York, NY: Free Press, Simon & Schuster, Inc., 1996, Second Edition

26. WTTC (World Travel & Tourism Council). (2019). The Economic Impact of Travel & Tourism 2019, available on: https://www.wttc.org/ (accessed 20.3.2019.)

27. Airbnb: https://www.airbnb.com/ (accessed 20.3.2019.)

28. Amadeus: https://amadeus.com/en (accessed 20.3.2019.)

29. Australian Tourism Data Warehouse (ATDW): https://atdw.com.au/ (accessed 22.3.2019.)

30. Docker: https://www.docker.com/ (accessed 22.3.2019.)

31. KPMG: https://home.kpmg/uk/en/home.html (accessed 20.3.2019.)

32. SapientNitro: https://www.publicissapient.com/ (accessed 15.3.2019.)

33. SignalFx: https://www.signalfx.com/kubernetes-monitoring (accessed 2.3.2019.)

34. Vagrant: https://www.vagrantup.com/ (accessed 18.3.2019.)

35. Vsphere: https://www.vmware.com/products/vsphere.html (accessed 3.3.2019.)
Published
2019-06-01
How to Cite
Pazun, B., & Langovic, Z. (2019). CONTEMPORARY INFORMATION SYSTEM DEVELOPMENT METHODOLOGIES IN TOURISM ORGANIZATIONS. Tourism International Scientific Conference Vrnjačka Banja - TISC, 4(1), 467-481. Retrieved from https://www.tisc.rs/proceedings/index.php/hitmc/article/view/267