THE INTERNET OF THINGS IN A HOTEL CONTEXT
Keywords:
digitalization, Internet of Things, hotel, hospitality
Abstract
Even though it may seem futuristic, but the Internet of Things (IoT) has become a reality. The Internet of Things is the network of physical devices, vehicles, home appliances and other items embedded with electronics, software, sensors, actuators, and the connectivity which enables these objects to connect and exchange data. Connecting things changes everything. It is, therefore, important for hotels to make the most of it, yet many people still struggle to fully understand what it is, and how it can help. This technology is changing the way products and services deliver value, and it also has the potential to redefine the guest experience by solving real-time guest queries and rendering hyper-personalized recommendations.
Downloads
Download data is not yet available.
References
1. Abu-Elkheir, M., Hayajneh, M., Ali, N. A. (2013). Data management for the internet of things: design primitives and solution. Sensors, Vol. 13, No. 11, 15582-15612.
2. Aggarwal, R., Lal Das, M. (2012). RFID security in the context of "internet of things. First International Conference on Security of Internet of Things: SecurIT’12, New York, 51-56.
3. Alias, A., (2019), https://www.avaya.com/en/about-avaya/newsroom/
pr-us-190617b/, (23 February 2020).
4. Ashton, K. (2009). That 'Internet of Things' Thing. RFID Journal.
5. Atzori, L., Iera, A., Morabito, G. (2010). The internet of things: a survey. Computer Networks, Vol. 54, No. 15, 2787-2805.
6. Bandyopadhyay, D., Sen, J. (2011). Internet of Things: applications and challenges in technology and standardization. Wireless Personal Communications, Vol. 58, No. 1, 49-69.
7. Berelowitz, S., (2016), https://www.pegs.com/blog/the-coolest-in-room-techology-in-hotels-around-the-world/, (23 February 2020).
8. Buhalis, D., Amaranggana, A. (2013). Smart tourism destinations. In Z. Xiang, I. Tussyadiah (Eds.), Information and Communication Technologies in Tourism (pp. 553-564), Springer International Publishing, Cham.
9. Buhalis, D., Leung, R. (2018). Smart hospitality—Interconnectivity and interoperability towards an ecosystem. International Journal of Hospitality Management, Vol. 71, 41-50.
10. Car, T., Stifanich, P. L., Šimunić, M. (2019). Internet of Things in Tourism and Hospitality - Opportunity and Challenges. ToSEE - Tourism in Southern and Eastern Europe, 5, Opatija, 163-175.
11. de Saint-Exupery, A. (2009). Internet of Things - Strategic Research Roadmap (Report), European Commission – Information Society and Media, Brussels, http://www.internet-of-things-research.eu/pdf/IoT_
Cluster_Strategic_Research_Agenda_2009.pdf.
12. Dickinson, J. E., Ghali, K., Cherrett, T., Speed, C., Davies, N., Norgate, S. (2014). Tourism and the smartphone app: capabilities, emerging practice and scope in the travel domain. Current Issues in Tourism, Vol. 17, No. 1, 84-101.
13. Dimitrov, N. (2018). Analysis of the tourist’s movements between Macedonia and Serbia for the period 2005-2016. The Third International Scientific Conference "Tourism in function of development of the Republic of Serbia – Tourism in the Era of Digital Transformation", Vrnjačka Banja, 3(2), 153-170.
14. Dimitrov, N., Koteski, C. (2017). Analysis of tourist trends from the Republic of Serbia to the Republic of Macedonia. The Second International Scientific Conference "Tourism in function of development of the Republic of Serbia – Тourism product as a factor of competitiveness of the Serbian economy and experiences of other countries", Vrnjačka Banja, 2(2), 592-611.
15. Eisenack, C., (2018), http://applications.nam.lighting.philips.com/
blog/index.php/2018/11/05/interact-hospitality-reimagining-the-hotel-experience/, (23 February 2020).
16. Eskerod, P., Hollensen, S., Morales-Contreras, F. M., Arteaga-Ortiz, J. (2019). Drivers for Pursuing Sustainability through IoT Technology within High-End Hotels - An Exploratory Study. Sustainability, Vol. 11, No. 19, 1-21.
17. European Technology Platform on Smart Systems Integration. (2008). Internet of Things in 2020 - Roadmap for the future (Workshop report), European Commission – Information Society and Media, Brussels, https://docbox.etsi.org/erm/Open/CERP%2020080609-10/Internet-of-Things_in_2020_EC-EPoSS_Workshop_Report_2008_v1-1.pdf.
18. Furness, A. (2008). A Framework Model for the Internet of Things. GRIFS/CASAGRAS Workshop, Hong Kong.
19. Gil, D., Ferrández, A., Mora-Mora, H., Peral, J. (2016). Internet of Things: A Review of Surveys Based on Context Aware Intelligent Services. Sensors, Vol. 16, No. 7, 1069.
20. Glória, A., Cercasa, F., Souto, N. (2017). Design and implementation of an IoT gateway to create smart environments. Procedia Computer Science, Vol. 109, 568-575.
21. Gretzel, U., Sigala, M., Xiang, Z., Koo, C. (2015). Smart tourism: foundations and developments. Electronic Markets, Vol. 25, No. 3, 179-188.
22. Hecht, H., Mayier, M., Perakslis, C. (2014). Pervasive connectivity: The thriving hotel of the future. IEEE International Conference on Pervasive Computing and Communication Workshops: PERCOM WORKSHOPS, Budapest, 357-363.
23. Hospitality Technology, (2015), How Hotels Are Using Beacons and Augmented Reality, https://hospitalitytech.com/how-hotels-are-using-beacons-and-augmented-reality, (23 February 2020).
24. International Telecommunication Union. (2005). Internet of Things, ITU Internet (Report), ITU, Geneva, https://www.itu.int/net/wsis/tunis
/newsroom/stats/The-Internet-of-Things-2005.pdf.
25. Jaremen, D., Jędrasiak, M., Rapacz, A. (2016). The concept of smart hotels as an innovation on the hospitality industry market-case study of Puro Hotel in Wrocław. Economic Problems of Tourism, Vol. 36, No. 4, 65-75.
26. Jeong, J. I. (2016). A study on the IoT based smart door lock system. In K. J. Kim, N. Joukov (Eds.), Information Science and Applications (ICISA) (pp. 1307-1318), Springer International Publishing, Singapore.
27. Kabadayi, S., Ali, F., Choi, H., Joosten, H., Lu, C. (2019). Smart service experience in hospitality and tourism services. A conceptualization and future research agenda. Journal of Service Management, Vol. 30, No. 3, 326-348.
28. Kansakar, P., Munir, A., Shabani, N. (2017). Technology in the Hospitality Industry: Prospects and Challenges. IEEE Consumer Electronics Magazine, Vol. 8, 60-65.
29. King, J., Perry, C. (2017). Smart Buildings: Using Smart Technology to Save Energy in Existing Buildings (Report A1701), American Council for an Energy-Efficient Economy, Washington, https://www.aceee.org/
sites/default/files/publications/researchreports/a1701.pdf.
30. Lee, I. (2019). The Internet of Things for enterprises: An ecosystem, architecture, and IoT service business model. Internet of Things, Vol. 7, 100078.
31. Leonidis, A., Korozi, M., Margetis, G. (2013). An Intelligent Hotel Room. In J. C. Augusto, R. Wichert, R. Collier, D. Keyson, A. A. Salah, A.-H. Tan (Eds.), Ambient Intelligence: 4th International Joint Conference, AmI 2013 (pp. 241-246), Springer International Publishing Switzerland, Cham.
32. Li, S., Da Xu, L., Zhao, S. (2015). The Internet of Things: a survey. Information Systems Frontiers, Vol. 17, No. 2, 243-259.
33. Li, Y. P., Xie, Y. Q., Huang, C. (2013). Promoting Hotel Managerial and Operational Level with New Technology. Applied Mechanics and Materials, Vol. 380-384, 4562-4565.
34. Lofaro, D. M. (2017). Utilizing the Android Robot Controller for robots, wearable apps, and the Hotel Room of the Future. 14th International Conference on Ubiquitous Robots and Ambient Intelligence (URAI), Jeju, 570-575.
35. Lu, Y., Papagiannidis, S., Alamanos, E. (2018). Internet of things: a systematic review of the business literature from the user and organisational perspectives. Technological Forecasting and Social Change, Vol. 136, 285-297.
36. Madakam, S., Ramaswamy, R., Tripathi, S. (2015). Internet of Things (IoT): A Literature Review. Journal of Computer and Communications, Vol. 3, No. 5, 164-173.
37. Mingjun, W., Zhen, Y., Wei, Z., Xishang, D., Xiaofei, Y., Chenggang, S., Jinghai, H. (2012). A research on experimental system for Internet of things major and application project. 3rd International Conference on System Science, Engineering Design and Manufacturing Informatization, Chengdu, 1, 261-263.
38. Mohanty, P. S., Choppali, U., Kougianos, E. (2016). Everything you wanted to know about smart cities: The internet of things is the backbone. IEEE Consumer Electronics Magazine, Vol. 5, No. 3, 60-70.
39. Morgan, J., A Simple Explanation Of 'The Internet Of Things', https://course.ccs.neu.edu/cs7680su18/resources/w1/simpleExplanation.pdf, (19 February 2020).
40. Nadkarni, S., Kriechbaumer, F., Rothenberger, M., Christodoulidou, N. (2019). The path to the Hotel of Things: Internet of Things and Big Data converging in hospitality. Journal of Hospitality and Tourism Technology, Vol. 11, No. 1, 93-107.
41. Neuhofer, B., Buhalis, D., Ladkin, A. (2015). Smart Technologies for Personalized Experiences: A Case Study in the Hospitality Domain. Electronic Markets, Vol. 25, 243-254.
42. Ng, I. C. L., Wakenshaw, S. Y. L. (2017). The Internet-of-Things: Review and research directions. International Journal of Research in Marketing, Vol. 34, No. 1, 3-21.
43. Oracle, (n.d.), https://docs.oracle.com/cd/E53533_01/index.html, (25 February 2020).
44. Oskam, J., Boswijk, A. (2016). Airbnb: the future of networked hospitality businesses. Journal of Tourism Futures, Vol. 2, No. 1, 22-42.
45. Perera, C., Zaslavsky, A., Christen, P., Georgakopoulos, D. (2014). Context aware computing for the Internet of Things: a survey. IEEE Communications Surveys & Tutorials, Vol. 16, No. 1, 414-454.
46. Perez, S., (2018), https://techcrunch.com/2018/06/19/amazon-launches-an-alexa-system-for-hotels/, (23 February 2020).
47. Ristova, C., Angelkova Petkova, T. (2018). Social media as a tool for the promotion of a tourist destination. The Third International Scientific Conference "Tourism in function of development of the Republic of Serbia – Tourism in the Era of Digital Transformation", Vrnjačka Banja, 170-186.
48. Ristova, C., Dimitrov, N. (2019). Digitalisation in the hospitality industry - trends that might shape the next stay of guests. International Journal of Information, Business and Management, Vol. 11, No. 3, 144-154.
49. Rong, K., Hu, G., Lin, Y., Shi, Y., Guo, L. (2015). Understanding business ecosystem using a 6C framework in internet-of-things-based sectors. International Journal of Production Economics, Vol. 159, 41-55.
50. Rose, K., Eldridge, S., Chapin, L. (2015). The Internet of Things: An Overview - Understanding the Issues and Challenges of a More Connected World (Report), Internet Society, Geneva, https://www.internetsociety.org/wp-content/uploads/2017/08/ISOC-IoT-Overview-20151221-en.pdf.
51. Rose, K., Sable, S., Deangelis, D., Yurek, S., Trexler, J., Graf, W., Reed, D. (2015). Proposed best modeling practices for assessing the effects of ecosystem restoration on fish. Ecological Modelling, Vol. 300, 12-29.
52. Ross, R. J., (2017), Securing the IoT: What Hoteliers Need to Know, https://hospitalitytech.com/securing-iot-what-hoteliers-need-know/, (25 February 2020).
53. Sethi, P., Sarangi, S. R. (2017). Internet of things: architectures, protocols, and applications. Journal of Electrical and Computer Engineering, Vol. 2017, 1-25.
54. Shammar, A. E., Zahary, T. A. (2019). The Internet of Things (IoT): a survey of techniques, operating systems, and trends. Library Hi Tech, Vol. 38, No. 1, 5-66.
55. Singh, D., Tripathi, G., Jara, A. J. (2014). A survey of Internet-of-Things: future vision, architecture, challenges and services. 2014 IEEE World Forum on Internet of Things, Seoul, 287-292.
56. Terry, L., (2016), 6 Mega-Trends in Hotel Technology, https://hospitalitytech.com/6-mega-trends-hotel-technology?utm_content
=26589651&utm_medium=social&utm_source=facebook, (23 February 2020).
57. Ting, D., (2017), Hilton and Marriott Turn to the Internet of Things to Transform the Hotel Room Experience, https://skift.com/2017/11/14/
hilton-and-marriott-turn-to-the-internet-of-things-to-transform-the-hotel-room-experience/, (23 February 2020).
58. Vermesan, O., Friess, P., Guillemin, P., Gusmeroli, S., Sundmaeker, H., Bassi, A., Soler Jubert, I., Mazura, M., Harrison, M., Eisenhauer, M., Doody, P. (2009). Internet of Things Strategic Research Roadmap, European Commission – Information Society and Media, Brussels.
59. Wei, M. H., Yang, L. Q., Zhou, Q. L., Zheng, J. G. (2013). Construction of Optimal Allocation System on the Edible Agricultural Products Components of the Nutrition and Health Care Based on Internet of Things. Applied Mechanics and Materials, Vol. 347-350, 3194-3198.
60. Wu, H. C., Cheng, C. C. (2018). Relationships between technology attachment, experiential relationship quality, experiential risk and experiential sharing intentions in a smart hotel. Journal of Hospitality and Tourism Management, Vol. 37, 42-58.
61. Yick, J., Mukherjee, B., Ghosal, D. (2008). Wireless sensor network survey. Computer Networks: The International Journal of Computer and Telecommunications, Vol. 52, No.12, 2292-2330.
2. Aggarwal, R., Lal Das, M. (2012). RFID security in the context of "internet of things. First International Conference on Security of Internet of Things: SecurIT’12, New York, 51-56.
3. Alias, A., (2019), https://www.avaya.com/en/about-avaya/newsroom/
pr-us-190617b/, (23 February 2020).
4. Ashton, K. (2009). That 'Internet of Things' Thing. RFID Journal.
5. Atzori, L., Iera, A., Morabito, G. (2010). The internet of things: a survey. Computer Networks, Vol. 54, No. 15, 2787-2805.
6. Bandyopadhyay, D., Sen, J. (2011). Internet of Things: applications and challenges in technology and standardization. Wireless Personal Communications, Vol. 58, No. 1, 49-69.
7. Berelowitz, S., (2016), https://www.pegs.com/blog/the-coolest-in-room-techology-in-hotels-around-the-world/, (23 February 2020).
8. Buhalis, D., Amaranggana, A. (2013). Smart tourism destinations. In Z. Xiang, I. Tussyadiah (Eds.), Information and Communication Technologies in Tourism (pp. 553-564), Springer International Publishing, Cham.
9. Buhalis, D., Leung, R. (2018). Smart hospitality—Interconnectivity and interoperability towards an ecosystem. International Journal of Hospitality Management, Vol. 71, 41-50.
10. Car, T., Stifanich, P. L., Šimunić, M. (2019). Internet of Things in Tourism and Hospitality - Opportunity and Challenges. ToSEE - Tourism in Southern and Eastern Europe, 5, Opatija, 163-175.
11. de Saint-Exupery, A. (2009). Internet of Things - Strategic Research Roadmap (Report), European Commission – Information Society and Media, Brussels, http://www.internet-of-things-research.eu/pdf/IoT_
Cluster_Strategic_Research_Agenda_2009.pdf.
12. Dickinson, J. E., Ghali, K., Cherrett, T., Speed, C., Davies, N., Norgate, S. (2014). Tourism and the smartphone app: capabilities, emerging practice and scope in the travel domain. Current Issues in Tourism, Vol. 17, No. 1, 84-101.
13. Dimitrov, N. (2018). Analysis of the tourist’s movements between Macedonia and Serbia for the period 2005-2016. The Third International Scientific Conference "Tourism in function of development of the Republic of Serbia – Tourism in the Era of Digital Transformation", Vrnjačka Banja, 3(2), 153-170.
14. Dimitrov, N., Koteski, C. (2017). Analysis of tourist trends from the Republic of Serbia to the Republic of Macedonia. The Second International Scientific Conference "Tourism in function of development of the Republic of Serbia – Тourism product as a factor of competitiveness of the Serbian economy and experiences of other countries", Vrnjačka Banja, 2(2), 592-611.
15. Eisenack, C., (2018), http://applications.nam.lighting.philips.com/
blog/index.php/2018/11/05/interact-hospitality-reimagining-the-hotel-experience/, (23 February 2020).
16. Eskerod, P., Hollensen, S., Morales-Contreras, F. M., Arteaga-Ortiz, J. (2019). Drivers for Pursuing Sustainability through IoT Technology within High-End Hotels - An Exploratory Study. Sustainability, Vol. 11, No. 19, 1-21.
17. European Technology Platform on Smart Systems Integration. (2008). Internet of Things in 2020 - Roadmap for the future (Workshop report), European Commission – Information Society and Media, Brussels, https://docbox.etsi.org/erm/Open/CERP%2020080609-10/Internet-of-Things_in_2020_EC-EPoSS_Workshop_Report_2008_v1-1.pdf.
18. Furness, A. (2008). A Framework Model for the Internet of Things. GRIFS/CASAGRAS Workshop, Hong Kong.
19. Gil, D., Ferrández, A., Mora-Mora, H., Peral, J. (2016). Internet of Things: A Review of Surveys Based on Context Aware Intelligent Services. Sensors, Vol. 16, No. 7, 1069.
20. Glória, A., Cercasa, F., Souto, N. (2017). Design and implementation of an IoT gateway to create smart environments. Procedia Computer Science, Vol. 109, 568-575.
21. Gretzel, U., Sigala, M., Xiang, Z., Koo, C. (2015). Smart tourism: foundations and developments. Electronic Markets, Vol. 25, No. 3, 179-188.
22. Hecht, H., Mayier, M., Perakslis, C. (2014). Pervasive connectivity: The thriving hotel of the future. IEEE International Conference on Pervasive Computing and Communication Workshops: PERCOM WORKSHOPS, Budapest, 357-363.
23. Hospitality Technology, (2015), How Hotels Are Using Beacons and Augmented Reality, https://hospitalitytech.com/how-hotels-are-using-beacons-and-augmented-reality, (23 February 2020).
24. International Telecommunication Union. (2005). Internet of Things, ITU Internet (Report), ITU, Geneva, https://www.itu.int/net/wsis/tunis
/newsroom/stats/The-Internet-of-Things-2005.pdf.
25. Jaremen, D., Jędrasiak, M., Rapacz, A. (2016). The concept of smart hotels as an innovation on the hospitality industry market-case study of Puro Hotel in Wrocław. Economic Problems of Tourism, Vol. 36, No. 4, 65-75.
26. Jeong, J. I. (2016). A study on the IoT based smart door lock system. In K. J. Kim, N. Joukov (Eds.), Information Science and Applications (ICISA) (pp. 1307-1318), Springer International Publishing, Singapore.
27. Kabadayi, S., Ali, F., Choi, H., Joosten, H., Lu, C. (2019). Smart service experience in hospitality and tourism services. A conceptualization and future research agenda. Journal of Service Management, Vol. 30, No. 3, 326-348.
28. Kansakar, P., Munir, A., Shabani, N. (2017). Technology in the Hospitality Industry: Prospects and Challenges. IEEE Consumer Electronics Magazine, Vol. 8, 60-65.
29. King, J., Perry, C. (2017). Smart Buildings: Using Smart Technology to Save Energy in Existing Buildings (Report A1701), American Council for an Energy-Efficient Economy, Washington, https://www.aceee.org/
sites/default/files/publications/researchreports/a1701.pdf.
30. Lee, I. (2019). The Internet of Things for enterprises: An ecosystem, architecture, and IoT service business model. Internet of Things, Vol. 7, 100078.
31. Leonidis, A., Korozi, M., Margetis, G. (2013). An Intelligent Hotel Room. In J. C. Augusto, R. Wichert, R. Collier, D. Keyson, A. A. Salah, A.-H. Tan (Eds.), Ambient Intelligence: 4th International Joint Conference, AmI 2013 (pp. 241-246), Springer International Publishing Switzerland, Cham.
32. Li, S., Da Xu, L., Zhao, S. (2015). The Internet of Things: a survey. Information Systems Frontiers, Vol. 17, No. 2, 243-259.
33. Li, Y. P., Xie, Y. Q., Huang, C. (2013). Promoting Hotel Managerial and Operational Level with New Technology. Applied Mechanics and Materials, Vol. 380-384, 4562-4565.
34. Lofaro, D. M. (2017). Utilizing the Android Robot Controller for robots, wearable apps, and the Hotel Room of the Future. 14th International Conference on Ubiquitous Robots and Ambient Intelligence (URAI), Jeju, 570-575.
35. Lu, Y., Papagiannidis, S., Alamanos, E. (2018). Internet of things: a systematic review of the business literature from the user and organisational perspectives. Technological Forecasting and Social Change, Vol. 136, 285-297.
36. Madakam, S., Ramaswamy, R., Tripathi, S. (2015). Internet of Things (IoT): A Literature Review. Journal of Computer and Communications, Vol. 3, No. 5, 164-173.
37. Mingjun, W., Zhen, Y., Wei, Z., Xishang, D., Xiaofei, Y., Chenggang, S., Jinghai, H. (2012). A research on experimental system for Internet of things major and application project. 3rd International Conference on System Science, Engineering Design and Manufacturing Informatization, Chengdu, 1, 261-263.
38. Mohanty, P. S., Choppali, U., Kougianos, E. (2016). Everything you wanted to know about smart cities: The internet of things is the backbone. IEEE Consumer Electronics Magazine, Vol. 5, No. 3, 60-70.
39. Morgan, J., A Simple Explanation Of 'The Internet Of Things', https://course.ccs.neu.edu/cs7680su18/resources/w1/simpleExplanation.pdf, (19 February 2020).
40. Nadkarni, S., Kriechbaumer, F., Rothenberger, M., Christodoulidou, N. (2019). The path to the Hotel of Things: Internet of Things and Big Data converging in hospitality. Journal of Hospitality and Tourism Technology, Vol. 11, No. 1, 93-107.
41. Neuhofer, B., Buhalis, D., Ladkin, A. (2015). Smart Technologies for Personalized Experiences: A Case Study in the Hospitality Domain. Electronic Markets, Vol. 25, 243-254.
42. Ng, I. C. L., Wakenshaw, S. Y. L. (2017). The Internet-of-Things: Review and research directions. International Journal of Research in Marketing, Vol. 34, No. 1, 3-21.
43. Oracle, (n.d.), https://docs.oracle.com/cd/E53533_01/index.html, (25 February 2020).
44. Oskam, J., Boswijk, A. (2016). Airbnb: the future of networked hospitality businesses. Journal of Tourism Futures, Vol. 2, No. 1, 22-42.
45. Perera, C., Zaslavsky, A., Christen, P., Georgakopoulos, D. (2014). Context aware computing for the Internet of Things: a survey. IEEE Communications Surveys & Tutorials, Vol. 16, No. 1, 414-454.
46. Perez, S., (2018), https://techcrunch.com/2018/06/19/amazon-launches-an-alexa-system-for-hotels/, (23 February 2020).
47. Ristova, C., Angelkova Petkova, T. (2018). Social media as a tool for the promotion of a tourist destination. The Third International Scientific Conference "Tourism in function of development of the Republic of Serbia – Tourism in the Era of Digital Transformation", Vrnjačka Banja, 170-186.
48. Ristova, C., Dimitrov, N. (2019). Digitalisation in the hospitality industry - trends that might shape the next stay of guests. International Journal of Information, Business and Management, Vol. 11, No. 3, 144-154.
49. Rong, K., Hu, G., Lin, Y., Shi, Y., Guo, L. (2015). Understanding business ecosystem using a 6C framework in internet-of-things-based sectors. International Journal of Production Economics, Vol. 159, 41-55.
50. Rose, K., Eldridge, S., Chapin, L. (2015). The Internet of Things: An Overview - Understanding the Issues and Challenges of a More Connected World (Report), Internet Society, Geneva, https://www.internetsociety.org/wp-content/uploads/2017/08/ISOC-IoT-Overview-20151221-en.pdf.
51. Rose, K., Sable, S., Deangelis, D., Yurek, S., Trexler, J., Graf, W., Reed, D. (2015). Proposed best modeling practices for assessing the effects of ecosystem restoration on fish. Ecological Modelling, Vol. 300, 12-29.
52. Ross, R. J., (2017), Securing the IoT: What Hoteliers Need to Know, https://hospitalitytech.com/securing-iot-what-hoteliers-need-know/, (25 February 2020).
53. Sethi, P., Sarangi, S. R. (2017). Internet of things: architectures, protocols, and applications. Journal of Electrical and Computer Engineering, Vol. 2017, 1-25.
54. Shammar, A. E., Zahary, T. A. (2019). The Internet of Things (IoT): a survey of techniques, operating systems, and trends. Library Hi Tech, Vol. 38, No. 1, 5-66.
55. Singh, D., Tripathi, G., Jara, A. J. (2014). A survey of Internet-of-Things: future vision, architecture, challenges and services. 2014 IEEE World Forum on Internet of Things, Seoul, 287-292.
56. Terry, L., (2016), 6 Mega-Trends in Hotel Technology, https://hospitalitytech.com/6-mega-trends-hotel-technology?utm_content
=26589651&utm_medium=social&utm_source=facebook, (23 February 2020).
57. Ting, D., (2017), Hilton and Marriott Turn to the Internet of Things to Transform the Hotel Room Experience, https://skift.com/2017/11/14/
hilton-and-marriott-turn-to-the-internet-of-things-to-transform-the-hotel-room-experience/, (23 February 2020).
58. Vermesan, O., Friess, P., Guillemin, P., Gusmeroli, S., Sundmaeker, H., Bassi, A., Soler Jubert, I., Mazura, M., Harrison, M., Eisenhauer, M., Doody, P. (2009). Internet of Things Strategic Research Roadmap, European Commission – Information Society and Media, Brussels.
59. Wei, M. H., Yang, L. Q., Zhou, Q. L., Zheng, J. G. (2013). Construction of Optimal Allocation System on the Edible Agricultural Products Components of the Nutrition and Health Care Based on Internet of Things. Applied Mechanics and Materials, Vol. 347-350, 3194-3198.
60. Wu, H. C., Cheng, C. C. (2018). Relationships between technology attachment, experiential relationship quality, experiential risk and experiential sharing intentions in a smart hotel. Journal of Hospitality and Tourism Management, Vol. 37, 42-58.
61. Yick, J., Mukherjee, B., Ghosal, D. (2008). Wireless sensor network survey. Computer Networks: The International Journal of Computer and Telecommunications, Vol. 52, No.12, 2292-2330.
Published
2020-09-05
How to Cite
Ristova Maglovska, C., & Dimitrov, N. (2020). THE INTERNET OF THINGS IN A HOTEL CONTEXT. Tourism International Scientific Conference Vrnjačka Banja - TISC, 5(1), 416-433. Retrieved from https://www.tisc.rs/proceedings/index.php/hitmc/article/view/350
Section
Articles
